Frequently asked questions

No. Yoimed is a care navigation and concierge platform. We help you compare and book independent licensed Mexican providers — all clinical care, diagnosis, and treatment is provided by licensed Mexican clinics and physicians.

Savings compare typical US self-pay prices (from public dental fee surveys) against the bundled estimate provided by our partner clinics. Final pricing depends on your specific case and is confirmed by the treating clinic.

Every clinic must provide current Mexican professional license, malpractice insurance documentation, and a named medical director. Yoimed will let you know whether these requirements are satisfied or not by the clinics quoting work prior to patient paying Yoimed fee.

Your Yoimed coordinator helps you reach the treating clinic and coordinates any warranty or remediation work directly with them. Clinical decisions and aftercare are handled by the licensed Mexican provider, not by Yoimed.

We help arrange shuttles, document checklists, and lodging near the clinic. For procedures in Tijuana, many patients use the Cross Border Xpress (CBX) bridge from San Diego.

Yes. We follow US health privacy standards (HIPAA-ready posture, FTC Health Breach Notification readiness) and Mexico's LFPDPPP for sensitive data. Your records are encrypted and only the clinic you choose receives them.

Clinics and dentists get a 30-day free trial. After the trial, the subscription is $250/month and includes up to 3 accepted patients per billing cycle. Each additional accepted patient is billed at $50 on the next invoice. Cancel anytime from the provider portal. A credit card is required before you're matched with your first patient.

Yes. Cancellation is self-service from the provider billing portal. Your account keeps access until the end of the paid period, after which you're hidden from new patient matches.